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What You Need to Know Before You Open an Account

Using 88baji — including deposits via bKash, Nagad or Rocket — means you accept the terms set out here. Access and eligibility depend entirely on your local law and the region you are in, so read this before you start.

Eligibility tied to local lawAccount terms apply from first loginbKash, Nagad, Rocket covered under payment termsPolicy updates notified via account
88baji What You Need to Know Before You Open an Account
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about your account terms, eligibility in your region or how a policy change affects your bKash, Nagad or Rocket wallet transactions, our support team handles these directly. Raise the issue through your registered account channel and include your account ID for faster handling.

Team online

Live Chat

Start a chat from inside your account dashboard. Quote your account ID and the specific policy clause you are asking about for a quicker resolution.

Email Support

Send policy or eligibility queries to our support email. Attach any relevant account reference or transaction ID linked to bKash, Nagad or Rocket.

Account Help Centre

The help section inside your account covers common legal and terms questions, including how wallet verification works and what triggers an account review.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Access

Your account data — including payment method records for bKash, Nagad and Rocket — is held securely and used only for the purposes described in these terms. We do not sell personal data. Account access is protected by a one-time password step at login, and any changes to your registered mobile number or wallet details require identity verification before they take effect.

Data Retention

We keep account and transaction records for the period required by our internal compliance policy. You can request a summary of your stored data through account support.

Cookie Use

Cookies are used to maintain your session and remember your lobby preferences. They do not store bKash, Nagad or Rocket PIN or wallet credentials at any point.

Account Access Control

Each login triggers an OTP sent to your registered number. If you lose access, account recovery requires wallet verification matched against your original registration details.

Requesting Changes

To update stored data or request deletion, contact support through your account dashboard. Changes to payment-linked details take up to 48 hours to verify and apply.

Common Legal and Account Policy Questions

These are the questions we get most often about account terms, eligibility and data handling. If something is not covered here, reach us through account live chat with your account ID ready.

Yes. Completing a deposit via bKash, Nagad or Rocket confirms you have read and accepted our account terms and that you meet the eligibility requirements in your region.

Eligibility depends on your local law and the region you are in. We do not confirm legality for specific locations — you are responsible for checking this before opening an account.

Verified funds in your account wallet at the point of suspension remain subject to our terms. Contact support with your account ID to discuss the review and any applicable withdrawal process.

Yes. Send a data request through live chat or email support, quoting your account ID. We will provide a summary of stored data within the timeframe set out in our retention policy.

Policy changes are posted on this page and flagged through a notification to your registered account. Continuing to use the platform after the update date counts as acceptance of the revised terms.

Raise a dispute through account live chat in the first instance, quoting the relevant transaction or policy reference. Our support team reviews and responds before any further escalation steps apply.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.