Reference

The Rules Behind Your 88baji Account

Every account at 88baji runs on one written set of terms, and this page is where you read them before you register.

Account rulesWallet clausesEligible regionsSupport contact
88baji The Rules Behind Your 88baji Account
REACHING OUR TEAM

Where a Terms Question Goes

Talk to us before you act on a clause you are unsure about. The help panel inside your account is the first place to try: open it, pick the wallet or terms category, and send your account number with a short question. Screenshots of the bKash, Nagad or Rocket message you are querying save a round of replies. If the panel is not loading on your handset, the support email listed in your account area reaches the same team.

Team online

Account help panel

Open it from the wallet screen and attach your account number. Terms questions about payments, withdrawals and wallet checks reach the same queue as transfer issues.

Support email

Use the address listed in your account area when the panel will not load. Send the clause you are reading and a screenshot of any bKash, Nagad or Rocket message involved.

Wallet check desk

If a payment needs a second look, the same team confirms the sender name and reference with you. Keep the transfer message until the amount lands in your wallet.

DATA AND SESSIONS

Sessions, Records and Your Requests

Your account record holds what we need to run the wallet: your name, mobile number, the payment reference for each bKash, Nagad or Rocket transfer, and the handset you sign in from. We keep that record while the account is open and for the period local rules require after it closes. Cookies handle your session, so signing out on a shared phone matters more than most people think. You can ask what we hold and request a correction at any point.

Sign-in checks

Every login asks for your password and a one-time code sent to your mobile number. If a code arrives when you are not signing in, change the password and tell support.

Records we keep

We store account details and payment references so a bKash, Nagad or Rocket transfer can be traced later. Old records are removed once the retention period set by local rules ends.

Cookies and sessions

Session cookies keep you signed in while you browse the lobby. Clear them or sign out before passing your phone to someone else, so nobody reopens your wallet.

Asking for a change

Write to support for a copy of your details, a correction to your name or mobile number, or to close the account. We confirm each request from the email on file first.

The Terms Questions You Send Us

Most messages we get about this page are about acceptance, payments and what happens when something changes. Here are the ones that come up again and again, answered the way our support team answers them in the help panel.

Yes. Ticking the box at registration means you accept the wording live on this page that day, including the wallet and payment sections that apply to your own account.

They follow whatever rails appear in your wallet, such as bKash, Nagad, Rocket, Upay or bank transfer. Availability differs by account and depends on your local law and eligible regions.

We cannot recall a transfer sent outside the wallet screen. Report it to support with the message screenshot and we will trace the reference, then tell you what can and cannot be recovered.

This page stays public, so you can read every clause before you register or after you close the wallet. Nothing here is hidden behind a login screen.

New wording appears on this page with the date it takes effect. Keep using the account after that date and the updated terms cover you from then on.

Use the help panel in your account or the support email listed there. Send the section name and your account number so the team can answer against your own wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.